If your furniture requires repair due to quality defects or accidental damage, we provide a one-year quality warrantyperiod. Within this period, we offer free repair or replacement services for any product malfunctions or accessoryfailures caused by non-human factors.For damages occurring after the warranty expires or resulting from improperuse, we can still provide professional consultation, or carry out paid repair services upon your approval.
FURNITURE CARE
Our stores are dedicated to providing you with professional furniture installation, repair and maintenance services.When delivering and installing your furniture, we will also offer an additional full cleaning service. Meanwhile, foryour convenience, all our furniture comes with detailed care instructions and supporting accessories (cleaning kitsand sofa dust covers), helping you properly use and maintain our products.
CUSTOMER SUPPORT
After you start using our products, our customer service team will conduct regular follow-up visits to learn aboutyour user experience and product quality. We will take immediate action once any problems are identified toguarantee your satisfaction. In addition, we provide telephone customer service to offer all required after-salessupport within our service scope.
